MEDICAL ASSISTANT

Company: Crawford Thomas Recruiting
Location: Mission Viejo
Posted on: November 6, 2024

Job Description:

Medical Support Specialist / Medical Assistant
San Juan Capistrano, CA
$21 - $25 an hour
Full-Time, Direct Hire, On Site

Job Summary:
The Medical Support Specialist is responsible for managing patient check-ins and check-outs, including verifying insurance, collecting payments, and maintaining patient records and accounts. This role ensures smooth patient flow and delivers excellent patient relations. Responsibilities include assisting healthcare providers with various tasks, managing appointments and patient charts, and providing comprehensive information to optimize clinic services.
Essential Duties and Responsibilities:
Patient Support:

• Greet patients, assist with check-in procedures, and collect medical history and insurance information.
• Prepare the clinic for daily operations by reviewing the facility, opening system applications, and preparing new patient registration packets and documents.
• Register patients, update records, and verify insurance promptly.
• Determine, collect, and process patient payments; address billing and collection issues.
• Respond to customer needs, provide excellent service, assist with follow-up appointments, and handle medical documentation requests.
• Schedule appointments, answer phone calls, and address patient inquiries.
• Discharge patients by collecting balances, providing documentation, and following discharge procedures.
• Balance daily patient charges and complete closing procedures, including preparing and submitting reports.
• Secure financial assets by preparing deposits and following cash control procedures.
• Maintain accurate documentation and promote a safe work environment by reporting unsafe conditions.
• Ensure regular attendance to support efficient clinic operations.
• Perform other assigned duties. Clinical Assistance:
  • Assist healthcare providers with clinical procedures, such as taking vital signs, preparing exam rooms, and performing basic medical tests.
  • Set up and clean instruments and equipment according to protocol; restock exam/procedure rooms to maintain infection control. Documentation:
    • Maintain accurate and up-to-date patient records, including electronic health records (EHR) and paper files.
    • Ensure all documentation is complete, organized, and easily accessible. Inventory Management:
      • Manage medical supplies and equipment, ensuring proper stock levels and storage.
      • Coordinate equipment maintenance and repairs as needed. Quality Assurance:
        • Participate in quality assurance activities, including audits, data collection, and performance improvement initiatives to enhance patient care and safety. Qualifications:
          • High School diploma or equivalent.
          • Previous medical clerical experience preferred.
          • Basic computer skills, including proficiency in Microsoft Office.
          • Attention to detail and accuracy.
          • Positive customer service skills and a well-groomed appearance.
          • Clear and articulate phone communication.
          • Tactful interpersonal skills. Physical Demands/Work Environment:
            • Office environment with extended periods of standing, sitting, and keyboarding.
            • Reaching and stooping for files.
            • High attention to detail and ability to focus.
            • Potential exposure to infectious materials and chemicals.
            • Moderate noise level.

Keywords: Crawford Thomas Recruiting, Laguna Niguel , MEDICAL ASSISTANT, Healthcare , Mission Viejo, California