Director of Rooms and Club Operations

Company: La Jolla Beach & Tennis Club, Inc.
Location: San Diego
Posted on: October 20, 2024

Job Description:

The La Jolla Beach & Tennis Club is currently seeking a highly skilled Director of Room Operations to join our team at our beautiful oceanfront property!Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.What we offer:

• Free daily meal and salad bar
• Free parking
• Benefits including: Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis ClubWhat we ask:
  • Consistently provide professional, attentive, and genuinely friendly service
  • Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guestsFull Time ExemptSUMMARYResponsible for the efficient operation of the rooms division of the La Jolla Beach & Tennis Club, the housekeeping department in support of the Club. Responsible for the sales and profits of the Rooms Division for the La Jolla Beach and Tennis Club. Promotes and follows LJBTC, Inc.'s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests.ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Responsible for the overall satisfaction of room and club guests at the La Jolla Beach & Tennis Club
    • Monitors sales and forecasts for guest rooms budget
    • Plans, schedules, coordinates and directs work assignments of related areas (BC Housekeeping, BC Front Desk, Property Services).
    • Prepares, implements and oversees preventative maintenance program for assigned areas.
    • Selects, hires and trains management and hourly employees as needed.
    • Determines supplies to be purchased, sets and monitors inventories.
    • Plans and oversees all capital projects collaborating with Director of Engineering as needed.
    • Prepares reports, budgets and correspondence.
    • Sets project specifications and obtains competitive prices.
    • Sets and maintains goals for productivity and staffing levels.
    • Establishes and monitors approved standards of quality and performance.
    • As an Executive Committee member, may be requested to take on special projects and committee or task force assignments.
    • Ensures that compliance is met with all applicable ordinances, regulations and laws.
    • Provides support and assistance to all departments to serve guest satisfaction, sales and profit goals.
    • Establishes annual goals.
    • Other duties may be assigned.OUTCOMEThe overall good condition of the club, guest rooms and common areas, providing a safe and pleasant experience for our members, guests, visitors, and employees. Preventative maintenance assists with this goal as well as for keeping costs in line.SUPERVISORY RESPONSIBILITIESManages managers/supervisors and employees of the rooms department. Responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.QUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEMaster's degree (M.A.) or equivalent; or five to ten years related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLSAbility to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write procedures, policies and business correspondence. Ability to effectively present information to top management, public groups, and/or Board of Directors.MATHEMATICAL SKILLSAbility to add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) in its most difficult phases.OTHER SKILLS and ABILITIESProficiency in computers using word-processing and spreadsheet programs.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is constantly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to finger, handle, or feel objects, tools, or controls and reach with arms and hands. The employee must regularly climb, balance, stoop, bend kneel, crawl, and crouch.The employee must constantly lift and/or move up to 25 pounds and must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.WORKING CONDITIONSENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions. The employee frequently works near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme heat or cold, risk of electrical shock, and vibration.The noise level in the work environment is usually moderate to loud.The employee is responsible for taking actions to perform each task safely and to ensure that managers and staff members under their direction are properly trained on job safety issues. The La Jolla Beach & Tennis Club is committed to ensuring a safe work environment for all employees. In compliance with federal "Right to Know" requirements, the company freely discloses this information so that all employees are informed about potential hazards in the work place. We encourage all employees to immediately report any known or potentially dangerous hazards to management.INTERACTIONThis position requires frequent interaction with vendors, the Front Desk Department, Housekeeping, guests, the Chefs of the three property restaurants, the Safety Committee and Executive Committee members. This position also interacts regularly with employees from all departments and occasionally with Board Members.SCHEDULINGThis company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed schedule as task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.
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Keywords: La Jolla Beach & Tennis Club, Inc., Laguna Niguel , Director of Rooms and Club Operations, Executive , San Diego, California