10748 - Technical Operations & Development Engineer I
Company: Hyundai Autoever America
Location: Costa Mesa
Posted on: October 20, 2024
Job Description:
10748 - Technical Operations & Development Engineer IPurpose:The
Junior IT Operations and Development Specialist will be responsible
for supporting the IT infrastructure, ensuring smooth operations,
and assisting in the development of software solutions. The ideal
candidate will have a passion for technology, a desire to learn,
and a proactive attitude.
- Responsible for the Cinemo & EVS (EV Charging Station) server
operation.
- Responsibilities include quality engineering (quality
assurance), quality validation, daily service monitoring, etc.
- Respond to requests from headquarters, content providers, and
other clients. Collaborate with other groups to complete
projects.
- Plan and perform mobile and vehicle tests to verify the quality
of the certification server and Cinemo's regular/occasional
updates.
- Maintain and improve the quality of services provided,
utilizing the tools needed to verify service quality.
- Manage relationships and coordinate efforts between all Hyundai
subsidiaries. Additional obligations include supporting client
tests and collaborating with headquarters. Also, support the
overall systems operation between Cinemo, clients, and
headquarters.Essential Functions:Operation Management
- Report daily/monthly requests and server resource usage by
analyzing data from Cinemo & EVS server.
- Monitor the status of Cinemo authentication server and respond
to any malfunctions.
- Report problems that occur during service validation and tests
for fixes.Content Provider (CP) and Server Validation Testing
- Research and prepare test environments of the vehicle and
mobile required to verify the functionality of the software.
- Create and manage test cases of new features.
- Perform local testing for head unit related features on all
available platforms.
- Execute, gather and distribute the results of tests and test
cases.
- Organize and analyze server log to identify errors and points
of improvements.
- Raise issues revealed from testing, check the progress of the
fixes, and validate the fixes through additional testing.Incident
Management
- Respond to customer reported issues.
- Respond to and analyze customer issues by investigating and
identifying the root cause, reporting a solution, and recommending
possible improvements.Development
- Basic knowledge of programming languages such as Java, Python,
or C#.
- Familiarity with operating systems (Windows, Linux, macOS) and
networking concepts.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team.
- Willingness to learn and adapt to new technologies.Please note
this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities
that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or
without notice.Basic Requirements:
- Bachelor of science degree or equivalent technical
experience.
- 2+ years of experience in quality assurance, engineering, or
other related field.
- Understanding and ability to use collaboration tools (JIRA,
Confluence, etc.).
- Non-Professional experience using Connected Car Services such
as OEM navigation systems from any car manufacturer.
- Test automation tools experience.
- Experience with cloud services (AWS, Azure, or Google
Cloud).
- Strong root-cause analysis skills.
- Knowledge of IT security.
- Minor experience with Cloud Servers such as AWS.
- Excellent oral presentation and writing skills.
- Organized, detail-oriented, self-motivated, and ability to meet
the deadlines.
- Knowledge of database management systems (SQL, NoSQL).Nice To
Have:
- Bachelor's degree in computer science, Information Technology,
or a related field.
- Experience in automotive technology industry.
- Bi-lingual in Korean and English.Salary range - $29.01/hr to
$37.71/hr
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Keywords: Hyundai Autoever America, Laguna Niguel , 10748 - Technical Operations & Development Engineer I, Engineering , Costa Mesa, California
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